These General Terms and Conditions ("GTC") apply to all users of the PrizeHour platform, accessible at prizehour.com. PrizeHour is a reward-based platform enabling users to earn credits by completing tasks, surveys, and offers via third-party offerwall networks — including TheoremReach, Torox.io, AdGate Media, and other integrated partners.

By registering a user account, you unconditionally accept these GTC and any supplemental guidelines published on the platform. If you do not agree, you must not use the service.

2.1 Minimum Age

PrizeHour is available to persons aged 16 and older. By registering, you confirm you meet this requirement and are legally capable of entering a binding contract.

2.2 One Account Per Person / Household

Each natural person may hold exactly one (1) active account. Creating multiple accounts (multi-accounting) results in immediate permanent suspension and forfeiture of all credits and pending payouts.

2.3 Account Verification & Fraud Prevention

We may require identity verification before processing payouts. Automated or manual reviews may be conducted. Where suspicion of manipulation exists, payouts may be withheld pending investigation.

2.4 Account Security

You are solely responsible for the confidentiality of your login credentials. Report any suspected unauthorized access to support@prizehour.com immediately.

3.1 Definition & Value

PrizeHour uses an internal virtual currency called Credits (also shown as Coins). Credits carry no monetary value until successfully redeemed via an official withdrawal method.

We reserve the right to adjust the conversion rate for future tasks. Existing earned credits will not be retroactively devalued.

3.2 Offerwall Task Credits

Credits are awarded only upon successful Postback confirmation from the relevant Offerwall provider. PrizeHour is not responsible for tracking errors or missed callbacks from third-party systems.

3.3 Credit Expiry

Credits on inactive accounts (see Section 7) may expire. Active accounts retain credits indefinitely.

4.1 Processing Time

Standard processing time is 30 minutes to 24 hours, which may be extended during security reviews.

4.2 Minimum Threshold

A minimum balance may be required before withdrawals can be initiated. Thresholds are displayed in your account dashboard.

4.3 Tax Responsibility

You are solely responsible for declaring and paying any taxes on rewards earned. PrizeHour does not withhold or remit taxes on your behalf.

4.4 Exchange Rate Risk

For cryptocurrency payouts, you bear all risk from value changes between request and execution.

4.5 No Refunds

Once a reward is redeemed — gift cards, crypto, or game keys — the transaction is final. No refund or credit reinstatement will be provided.

When completing tasks from our offerwall networks, you agree to:

• Provide truthful, accurate information when completing offers and surveys.
• Not use VPNs, proxies, Tor browsers, or IP-masking tools during tasks.
• Not use emulators, virtual machines, or modified device environments.
• Not engage in bot-assisted completions, scripts, or click farms.
• Not generate fake leads or false sign-ups on advertiser offers.
• Comply with the specific requirements of each offer as presented.

Violations may result in credit reversal, account suspension, and potential claims from the network provider.

The following will result in permanent account termination with forfeiture of all credits:

• Use of VPNs, proxies, Tor, or any IP-masking / geo-spoofing technology.
• Use of emulators, virtual machines, or sandboxed environments.
• Bots, macros, auto-clickers, or any automation software.
• Exploiting platform bugs, glitches, or unintended system behaviors.
• Fraudulent information on advertiser offers or surveys.
• Referral fraud, including creation of fake referral accounts.
• Unauthorized resale or transfer of credits.
• Reverse-engineering, scraping, or harvesting platform data.

Accounts with no login for more than six (6) consecutive months may be set to inactive. Credit balances may expire after prior notice via your registered email. Contact support@prizehour.com to reactivate before credits expire.

• Participation is subject to these GTC and any supplemental promotion rules.
• Prizes are personal, non-transferable, and cannot be exchanged for cash.
• Legal recourse regarding promotion outcomes is excluded to the maximum extent permitted by law.
• Manipulation through bots or fake referrals results in disqualification and permanent ban.
• PrizeHour may cancel or modify any promotion at any time.

Prohibited in Community Chat

• Hate speech, harassment, threats, or discriminatory language.
• Spam, advertising, or promotion of external services.
• Pornographic or content harmful to minors.
• Sharing other users' personal data without consent.
• Begging for credits or coercing users.

Enforcement

Violations may result in content removal, muting, or permanent ban. Contest decisions by emailing support@prizehour.com within 14 days.

All PrizeHour content — design, logos, code, and copy — is our intellectual property. Unauthorized duplication or commercial use is prohibited. Systematic data scraping, crawling, or mining is expressly banned and will be pursued under applicable law.

11.1 Liability

PrizeHour's liability is limited to intentional misconduct and gross negligence. We are not liable for Offerwall downtime, tracking failures, or service unavailability.

11.2 Indemnification

You agree to indemnify PrizeHour from claims arising from your breach of these GTC, fraudulent activity, or unlawful use of the platform.

We may amend these GTC at any time. Material changes will be communicated via email or platform notice. Continued use after notification constitutes acceptance.

Governing Law

These GTC are governed by the laws of the Federal Republic of Germany, without prejudice to mandatory consumer protection provisions in your country of residence.

Severability

If any provision is found invalid, the remaining provisions continue in full force.